Collaboration is the next biggest thing on the web.
Points
Don't sell too hard.
Conversational marketing (feedback from customers and knowledge exchange between customer and company).
Interesting website: http://www.designspongeonline.com/ - good designs...
http://bloombergmarketing.blogs.com/ - She said, He said, On Blogger Relations
http://www.bloggerstories.com/ - stories from different bloggers...
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